We always place the experience of our customers on top, right from the evaluation stage. The emails’ goal is to nudge the user in the right direction while offering friendly help from the customer success team. Mobile Top-up API platform Reloadly has a personal customer success email cadence that gets sent based on the user’s actions. “The best part is that it takes less than 5 minutes to create your first landing page with one of our predefined Health & Fitness templates.” Reloadly Customer Success Cadence The email also uses liquid tags in Encharge in order to personalize the email based on the user’s industry: This email aims to get the user back to the app and nudge them to create the first page by demonstrating the product’s value and handling any common objections (like how long it takes to build a page). Swipe Pages Nudge EmailĪMP landing page platform Swipe Pages sends a nudge email when a user signs up for an account but fails to create a page. Popular bot-building platform Landbot uses Encharge to segment their new users based on their use cases and send relevant welcome emails to the right people. The email ends with a clear call to action that gets users back to the app, guiding them to complete the first critical action in the onboarding process - writing the first entry.
0 Comments
Leave a Reply. |